I have been buying thirty one products for years. I have always loved them, given them as gifts! I have spent a lot of money with this company. My last carry bag that I bought a couple years ago is falling apart inside. They won't stand behind their product any more. They make a cheaper product now. Very sad, that profit comes before excellence. I will never buy them again. No reflection on my sales person, she is wonderful. It is definitely not her fault they will not honor their product. I estimate that I have spent upward of $1000,00 with this company over the years. They have lost a good customer over the refusal to stand behind their product.
I will always love 31 I love some of the prints they come out with and if you just order them as they are the prices are not to bad but if you do want their signature products with your monogram initials or whatever on them it does jump the price considerably. I don’t order as much as I did when they were new but I have to say the large totes are super handy and really last a long time they are put together well and made to last!